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FARO®知識庫

傳統USB FaroArm和Gage藍牙故障排除

FARO 蓝牙连接问题

您使用了特定于平台的蓝牙向导和 FARO Bluetooth Connection Setup 实用程序设置了连接,但软件应用程序没有发现 FaroArm。

  1. 确保 FaroArm 已接通电源并且开关设置为“开”。开关设置为“开”时,测量臂前面的蓝色 LED 应闪烁一段时间。
  2. 如果使用蓝牙 USB 解密器,请确保将其插入 USB 端口。还要确保与解密器相关联的软件正在运行。如果您不能确定这一点,请联系蓝牙硬件和软件的供应商。
  3. 打开特定于平台的蓝牙向导,并确保 FaroArm 仍在列表中。否则刷新列表。 如果 FaroArm 已开机并且计算机的蓝牙硬件连接正确,而连接仍然不可用时,请联系客户服务部。
  4. 打开特定于平台的蓝牙向导,并检查哪个 COM 端口与 FaroArm 配置在一起。
  5. 打开 FARO Bluetooth Connection Setup 实用程序并确认 COM 端口设置。确保设置与蓝牙向导列表的端口一致。单击“确定”。如果测试通过,FaroArm 应正常工作。如果测试失败,请联系 FARO 客户服务部。如果测试通过但是您的软件仍然不能连接,请确定您的 FaroArm 驱动程序软件是否为最新版。

最新的驱动软件可能在蓝牙设备 FaroArm 随附的单独光盘中,或在任何其他 FARO 软件包中。如果您不确定运行的 FaroArm 驱动程序的版本,通过电话、传真或电子邮件与您的客户服务代表联系。请参阅 USB FaroArm 手册第 93 页的“技术支持”。

您在最大 30 英尺的蓝牙范围内,但是不能获得可靠的连接。

  1. 蓝牙使用无线频率 (RF) 工作,信号可能被障碍物阻挡。金属障碍物尤其会降低信号质量。为了获得最佳结果,请确保计算机和 FaroArm 之间有通畅的路径。

有关详细信息,请参阅随附的蓝牙文档以及 USB FaroArm 手册。单击此处下载:FaroArm - 蓝牙

 

关键字:

蓝牙,故障排除