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FARO®知識庫

错误 - Measure X1 出现未指定的错误



错误:以下原因导致日志无法打开:未指定错误。

在出现错误时 _以下原因导致日志无法打开:未指定错误,检查在用户错误消息中点击确定之后,软件是否仍然启动。在使用CAD模型时,客户还将报告日志文件无法打开以及软件停滞的问题。

如果在点击确定之后应用软件仍然启动,则该错误可以在这里查询C:\Documents和Settings\(用户的登录名和的计算机名称)\Local Settings\Application Data\FARO\CAD Engine\1.0\CADEngine.log。

该日志文件在应用软件出现问题时记录所有已执行的命令,这样我们就能够记录发生的事件,以便进行调试。该日志可能损坏,或者应用软件无法打开该日志来继续记录事件。这不会影响应用软件的功能,因为它主要用研究问题。重命名/删除日志文件并重新启动应用软件,启动时将新建一个日志文件,由此可消除该错误。

 

如果这不能解决问题,则接下来应首先检验用户是否已安装了软件的最新更新。然后按照以下步骤卸载并重新安装软件。您可按照以下步骤重新安装您的软件。如需卸载 Measure:

  1. 必须备份您需要的任何程序或图纸文件。(将其保存到安全的文件夹)
  2. 进入"开始 -> 控制面板 -> 添加/删除程序
  3. 选择 FARO Measure 软件并点击更改/删除。
  4. 完成后,进入"开始 -> 运行",然后输入REGEDIT 并点击"确定"
  5. 删除以下文件夹:HKEY_CURRENT_USER\Software\FARO\CAD Engine
  6. 还应删除该文件夹:HKEY_CURRENT_USER\Software\FARO\Measure Measure\5.0
  7. 重启机器后即可重新安装软件。

 

如需安装 Measure Measure:

  1. 将Measure Measure 光盘插入光驱(电脑应自动运行光盘,否则可手动打开光盘并双击 "CAM2MeasureSetup.exe")
  2. 选择所需语言
  3. Windows 安装程序将设置安装,此后提示您选择想要安装的功能。
  4. 我们推荐您点击每一个选框并选择 "此功能和所有子功能将安装在本地硬盘上"
  5. 此后系统将提示您选择"为一个用户"或"为所有用户"安装软件。如果您选择"为一个用户",这表示只有当前用户的Windows 帐户下才能看到该软件。
  6. 此后系统将提示您选择安装文件夹位置。默认情况下将在开始菜单> 所有程序> FARO 中添加软件
  7. Windows 安装程序将完成安装。
  8. 完成后,从光驱中取出光盘并将其放入 Measure Measure 包装盒。如果没有解决问题,请通过supportchina@faro.com或??400-677-6826??联系 FARO 支持部门。

 

 

关键词:

未指定错误