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FARO®知識庫

暴露于有害污染环境中的硬件的保修和服务政策

污染物和您的 FARO 保修

FARO ’产品的功能使其能够用于许多不同的应用和环境。部分工作环境可能包含一些污染物,如化学试剂、辐射、生物化学垃圾、颗粒、臭氧、水、火、烟、铅、或其他危险或有害的化学品或材料。这些污染物会损坏 FARO 产品或其零件。请注意 FARO 硬件和计算机的机壳(包括冷却孔和风扇)上可能吸入污染物的地方。

如果 FARO 产品被认定为可在有潜在危险的工作环境中使用,则认定会记录在该产品的技术规格中。使用产品前请一定要检查产品技术规格。最常用的 FARO 设备的技术规格请见本文章的“另请参阅”部分。如果里面没有您的产品,请使用关键字技术说明书技术规格搜索此知识库。

出于安全和责任原因,如果 FARO 硬件或计算机被污染,则 FARO 将不能提供维修或换发新证,除非您能书面证明设备已经过正确地去污、测试,且可以安全地接触人体。FARO 保留要求您为可能受到污染的产品提供人体安全第三方鉴定的权利。FARO 还保留拒绝接收、修理和检修任何可能受到污染的产品的权利。

如果硬件已受到污染,请联系 FARO 技术支持 了解去污过程 中 应该考虑哪些问题。中间可能产生费用,具体取决于您的保修状态和污染程度。费用是 根据案例而定的。将硬件运输到 FARO 工厂进行维修和重新认证之前,请先将一份污染和去污鉴定发送到 FARO 技术支持